Espresa Customers
Rate of Happiness? 100%.

Espresa allows us the flexibility to offer attractive non-traditional benefits that are viewed by job candidates and employees as a key differentiator among employers.

Sharawn Connors, VP of Total Rewards and Diversity at Flex

Luminary Videos

(Watch time: 27 minutes)

When you’re an essential business with traditional brick and mortar locations, COVID delivers next-level challenges. We spoke with Kelly Ritchey-Davoren, CPO of Xceed Financial Credit Union about her experience and the solutions she pivoted to to keep her employees safe and her culture engaged and intact. Check out our video interview and full Q+A of my conversation with Kelly.
Read the full interview transcript with Kelly

Discover how Espresa’s Culture Benefits™ platform is delivering non-traditional benefits that amplify employee experience on a single unified platform. Susan Lovegren, HR luminary and former Chief People Officer of Juniper Networks, Medallia, and AppDynamics talks about how technology helps human resources make impactful, real-time decisions while creating inclusive moments that matter.a fadf as fasdf asdfa sdf asdfa sdfas fasd fasdf asdfas fdasdf adsd fasdfa sdfasdfasfd

Read the full transcript of our interview with Susan

Customer happiness scores

Espresa is a customer experience platform first, including administrative leaders who are working with the technology daily, to the employee experience. Leading with a consumer-driven development philosophy, Espresa’s mission revolves around wowing the people interfacing with our platform daily. Including low attrition rates of our own, we pride ourselves on keeping our employees as well as our clients.

Espresa makes heroes out of HR teams. That’s why HR leaders take Espresa with them wherever they go.

Now that’s a culture boost HR can brag about.

98%

customer retention

Low customer attrition rates
99%

customer satisfaction

High happiness scores (CSAT)
98.5%

more engagement annually on average

Employee engagement
99%

recommended

Recommends to other customers

Employee Testimonials

The best customer service I have ever experienced. You should be the example of all other customer success groups.

John A. , ServiceNow

I appreciate the super fast service and great communication!

Sharon T. , Nationwide

Always amazing, fast, informative, and prompt support - thank you!

Terri H. , Ancestry

Received a fairly complex fix in a matter of hours. Thank you!

Zoe P. , Pinterest

Loved by these companies and more!

We believe in building long-lasting relationships with our clients. That’s why a good portion of them have taken Espresa with them when they’ve moved to other companies.

 

Espresa’s community are all striving for the same thing: Making work-life awesome so that life-life is even more fulfilling.

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